Many customers like to know about the company and people behind the products they buy. Here we tell you a little more about ourselves.
Allied Traders Ltd began trading in 1954 and now in it's third generation, remains a totally Independant Jersey family run business, now operating as a serviced cash & carry out of our own centrally and conveniently placed premises in Seaton Place.
The A T Privilege system supports businesses, large and small, as well as your home shopping needs by providing a broad and high quality assortment of products, all under one roof for your convenience.
A strong combination of our quality customer service together with our value pricing policy is what makes us stand out against the rest.
Our customers include Households, Offices and the Catering Trades.
Our Business Philosophy
The objective of our business is to provide quality, competively priced products with a reliable service for all our customers.
Our strong belief in customer service is the reason why we run a SERVICED cash & carry which is based within our wholesaling distribution centre in St Helier.
We listen to what you have to say... Because we take the time and effort to listen to our customers, you'll find that our product ranges and great service have been designed to bring the best solutions for both the larger wholesale business as well as professional quality solutions at great value prices for smaller businesses or home shoppers.
Our Privilege system is fast, efficient & professional - whether you are a Home Shopper, Small Business, Office or Trade Professional in the catering trades
Online Ordering & Delivery
Within this site our customers have access to the latest products and prices that are currently available. As soon as anything changes we immediately update our site, keeping all customers well informed with up to date information.
Of course we are always delighted to see you In Store but our Privilege cardholders can also buy from us online and enjoy free delivery to their doorstep. NO minimum order value.
Our prices for every customer are based on the quantity of product ordered giving larger wholesale trade cardholders the opportunity of greater discounting whilst still offering good value wholesale pricing for smaller business need and our Home shoppers. All prices shown throughout our website include GST which if relevant will be deducted for you seperately once we have received and checked your order and possible right to exemption.
All our website product prices are shown both with and without GST, allowing customers to see the true value of the products they are buying as well as the amount of tax they are paying.
Cardholders who have registered an exemption for GST with us and have provided a copy of their exemption certificate will have the GST element deducted from the products purchased.
Forms of Payment
Payment can be accepted in any of the following ways:
- Debit/Credit Cards (online payments at checkout) - Visa Card, Maestro Card, Mastercard and JCB
- Cheque - a charge is made if representation is required
- Debit or Credit Card phoned through or Instore - no credit charges apply
- BACS - please contact our Admin team for assistance
- Through our Online Paypal checkout facility
We accept payment before or at the time of collection or delivery.
Local Order Collections & Deliveries
A customer collection point is located in our logistics area alongside the InStore Cash & Carry showroom. Customers may collect their prepared order by reversing in to have their cars loaded for them. Customers using this facility do so entirely at their own risk and are politely requested to show consideration to others by not blocking the entrance or parking on the road.
For customers who prefer to have their purchases delivered direct to their door and for all alcohol orders, we offer a FREE delivery service. Our warehouse distribution centre makes daily deliveries Island wide with NO minimum order value requirement.
Shipping & Handling for the other Channel Islands & all Mail Orders
We can arrange shipping on orders to both customers in other Channel Islands or Mail order customers. A quote for relevant charges to do this will be advised upon receipt of your order requirements. Customers are responsible for any additional charges and / or duties and taxes levied in receiving their order.
Special orders generally arrive within 2 - 3 working days but we can advise you of an expected delivery date when special orders are being placed. You will then be contacted as soon as your order has arrived by a member of our Customer Support Team to arrange collection or delivery.
If you are not 100% satisfied with your purchase, within 30 days from the purchase date you may either return your purchased product to us for a full refund or exchange it for another product of equal value. Returned or exchanged products must be in the condition you received them and in the original box and/or packaging.
We may, on occasions, have reason (beyond our control) to cancel an order after it has been placed with us. In the event of this happening you will receive a refund in full via the payment method used when ordering.
Employees play an important role in any business and at Allied Traders Ltd each team player is valued equally, which is probably the main reason for having such a good team.
We realise the value of good customer service and take it very seriously... Our In Store customer support team are informed professionals, trained to assist you with any of our products and, additionally our business consultants are available to ensure that businesses can make the best buying decisions.
Our premises are centrally and conveniently situated at 28 Seaton Place, between both Patriotic Street and Sand Street car parks and just a couple of doors down from the back stage door of the Opera House.
Everything you buy at Allied Traders will represent consistent all year round value... We are continually working with our core suppliers to develop product ranges, quality and availability. We also cater for each individual customer by sourcing many products, and with continual improvement and updating within our Privilege format we continue our pursuit of lower pricing for all our customers.